Complaint Channels

Got a complaint, feedback or enquiry?

We would love to hear from you.

Please feel free to reach us on any of the following channels, providing your transaction amount and beneficiary details where applicable.


(For failed POS transactions - the failed transaction decline receipt will be required)

 

Remember, Access Bank will never ask for your full card PAN, PIN, OTP, Password, or BVN. If you receive any suspicious phone call, text message or email, report to us immediately.

Get in touch with us

SEND US AN EMAIL HERE
Head office at 14/15 Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos Nigeria

You can also call us on: 0201-2712005-7, 0201-2273000-9 or 07003000000, 02012802500.

Latest News

Access Bank UK Expands Footprint with New Hong Kong Branch Access Holdings Donates Over ₦1 Billion to Support Flood Relief Efforts in Maiduguri Access Bank PLC obtains approval-in-principle to establish a banking subsidiary in Namibia. Access Pensions Limited merges with ARM Pensions Managers (PFA) Limited and becomes Access ARM Pensions Limited. Access Bank Satisfies Legal Requirements on Acquisition of BancABC Tanzania Company to Now Operate as Access Bank Tanzania Limited