Complaint Channels

Got a complaint, feedback or enquiry?

We would love to hear from you.

Please feel free to reach us on any of the following channels, providing your transaction amount and beneficiary details where applicable.


(For failed POS transactions - the failed transaction decline receipt will be required)

 

Remember, Access Bank will never ask for your full card PAN, PIN, OTP, Password, or BVN. If you receive any suspicious phone call, text message or email, report to us immediately.

Get in touch with us

SEND US AN EMAIL HERE
Head office at 14/15 Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos Nigeria

You can also call us on: 0201-2712005-7, 0201-2273000-9 or 07003000000, 02012802500.

Latest News

ACCESS HOLDINGS PLC SECURES FULL REGULATORY APPROVALS OF ITS RECENTLY CLOSED RIGHTS ISSUE OF ORDINARY ACCESS BANK PLC SIGNS AGREEMENT TO ACQUIRE 100% EQUITY STAKE IN SOUTH AFRICAN-BASED BIDVEST BANK THE ACCESS BANK UK LIMITED EXPANDS INTERNATIONAL PRESENCE WITH LAUNCH OF THE ACCESS BANK MALTA LIMITED TO STRENGTHEN EUROPE-AFRICA TRADE TIES ACCESS BANK PLC COMPLETES THE ACQUISITION OF STANDARD CHARTERED BANK ANGOLA S.A AND STANDARD CHARTERED BANK [SIERRA LEONE] LIMITED Access Bank UK Expands Footprint with New Hong Kong Branch