Complaint Channels

Got a complaint, feedback or enquiry?

We would love to hear from you.

Please feel free to reach us on any of the following channels, providing your transaction amount and beneficiary details where applicable.


(For failed POS transactions - the failed transaction decline receipt will be required)

 

Remember, Access Bank will never ask for your full card PAN, PIN, OTP, Password, or BVN. If you receive any suspicious phone call, text message or email, report to us immediately.

Get in touch with us

SEND US AN EMAIL HERE
Head office at 14/15 Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos Nigeria

You can also call us on: 0201-2712005-7, 0201-2273000-9 or 07003000000, 02012802500.

Latest News

APPROVAL OF ACCESS HOLDINGS PLC’S GROUP AUDITED CONSOLIDATED & SEPARATE FINANCIAL STATEMENTS FOR THE YEAR ENDED DECEMBER 31, 2024 NOTIFICATION OF THE APPOINTMENT OF MR. UCHE ORJI AS AN INDEPENDENT NON-EXECUTIVE DIRECTOR OF ACCESS BANK PLC Access Bank Clinches THISDAY’s ‘Global Bank of the Year’ Award, Aig-Imoukhuede is Named ‘Titan of the Year’ Thank you for your trust and support. ACCESS HOLDINGS PLC SECURES FULL REGULATORY APPROVALS OF ITS RECENTLY CLOSED RIGHTS ISSUE OF ORDINARY