Page 14 - Inside Access May 2nd Edition

star adopters of the quarter
Results from Branches who voted:
Olubukola Durowoju
Facilitated the repair of our second generator ASOKORO BRANCH
Damilola, Omosebi
Engaged the branch on service issues and advised on resolution routes. Called severally to charge us up on Channels Drive CALABAR BRANCH
Achife, Nnenna
Harachi Olah
Called to assure us that she is available for us this year. NAHCO BRANCH
Boleigha, Pattison
Ensured the branch received a new air conditioner and microwave. This in turned improved the ambience of the branch Engaged in meetings with the branch staff this quarter to discuss the mystery shopping report and how to improve ervice ratings LEKKI PHASE I, ADMIRALTY WAY
Ologun, Omokhoje Andrew
Facilitated the repainting, a supply of flags and a foot mat to the branch AJILOSUN,
ADO EKITI BRANCH
Fowowe, Taiwo
Ensured drainage issues were promptly resolved by facilities and helped the branch resolve its power surge issues too ENUGU STATE UNIVERSITY BRANCH
Boleigha, Pattison
Replaced damaged air conditioners. Was persistent about fixing the floor tiles, which have now been repaired. Gave the branch money from his budget to get a microwave, assisted with relationship and cutomer issues the teams were unable to resolve. Is very passionate about issues affecting branch services and is always very understanding and approachable. ADMIRALTY WAY BRANCH
Okereke, Chidi Ikechukwu
Is always in contact and fascilitated the repainting of the branch DAMATURU BRANCH
Ukpong, Tonye Stephen
Holds weekly reviews with the branch retail and operations team and provides direction on the strategies to adopt TRANS AMADI BRANCH
Iyk-asadu, Amy Chienyenwa
Followed up with management until they replaced the instant card machine. The branch had
no AFO until her intervention and now the branch has an AFO
MALUMFASHI BRANCH
Steve Isitua Obiago
Ensured the weak central
UPS batteries were
replaced and also helped push for additional ATMs required in the branch
NEW COURT ROAD BRANCH
Luke Nwoye Thelma
Positively pushed the team to achieve its Grand Prix figures faster. Improved the branch ambience and intervened with branch issues that could easily have caused customer dissatisfaction ILORIN, IBRAHIM
TAIWO ROAD
Abdullahi Bolori, Babagana
Nil
BIU BRANCH
Adedeji, Foluso
Ensured the repainting of the branch and the conversion of the abandoned bulkroom into a marketing office.
KETU BRANCH
Omotoso, Oluwemimo Idowu
Approved the repainting of the branch and guided on how to achieve Grand Prix figures DUKKU BRANCH
PAGE 14 INSIDE ACCESS | MAY 2021 2ND EDITION